automotive

PLUK-training-pic2With many years franchise motor trade experience at managerial level, Premier Link UK Ltd are able to offer professional Automotive Dealer Training and Consultancy services.
We cover all aspects of Service & Parts Administration, Warranty Administration, Customer Satisfaction Improvement Programmes, After Sales Training & Coaching.

An Overview

With over 32 years of retail motor trade experience, we offer targeted and specific training and consultancy services covering:
  • Warranty Administration
  • Customer Satisfaction Improvement (CSI) Programmes
  • Service and Parts Department Process Analysis
  • Performance Shortfall Assessment
  • Customer Service Training

How much did your last audit cost your business due to administration errors?

Improve your ranking with your manufacturer's Customer Service Programme and enhance the customer experience

Build better inter-departmental relations and communications.

Monitor and control Key Performance Indicators (KPI's)